Marketing

Article

Subjective Norms In E-tourism Context: A Study Of The Impact Of Subjective Norms On Intention To

Subjective norms are considered the most important source of information when a consumer is making a purchasing decision (Lin, 2007). This influence seems to be important in e-tourism context. The Read More »

Date: 06/03/2014
Author: Alia Besbes, Patrick Légoherel
Contributor: eb™ Research Team
Article

Expert Or Customer? A Multi-Category Investigation Of The Impact Of Online Review Source On Its

With the growing role of Internet in everyday life and in consumer practices, the impact of online content not generated by marketers has attracted attention from the part of researchers and Read More »

Date: 06/03/2014
Author: Daria Plotkina, Andreas Munzel
Contributor: eb™ Research Team
Article

Personal Inquiry And Social Recommendation: Online Word-of-Mouth Generation For Service Retailers

In this study we investigate how product (service) features and terms of transaction affect two very different word-of-mouth (WOM) activities: personal inquiry and social plugin clicks (SPC). Read More »

Date: 06/03/2014
Author: Jikyung (Jeanne) Kim, Jeonghye Choi, Kyung Min Park
Contributor: eb™ Research Team
Article

Brands And The Virtual Self: Network Effects On Self-Congruent Facebook ‘likes’, And Brand

Consumers’ use of brands has been widely studied in offline contexts. However, its examination in online social networks, such as Facebook, is more recent. This study investigates whether network Read More »

Date: 06/03/2014
Author: Elaine Wallace, Isabel Buil Carrasco, Leslie De Chernatony
Contributor: eb™ Research Team
Article

The Impact Of Brand Strength On Consumers’ Reactions Towards E-WOM

Prior research has demonstrated a strong influence of eWOM on consumers. However, it is not known whether individuals react differently to eWOM when it concerns a strong brand rather than a weak Read More »

Date: 06/03/2014
Author: Alexander Mafael, Sabrina Gottschalk, Henning Kreis, Alexandra Deckert
Contributor: eb™ Research Team
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