A COMPARATIVE INQUIRY INTO CSR PERCEPTIONS AND PRACTICES OF OWNER-MANAGERS AND PROFESSIONAL MANAGERS
This research contributes to the literature regarding the similarities and differences of professional managers and owner managers in terms of their corporate social responsibility (CSR) perception
Read More »
IDENTIFYING FUTURE RESEARCH OPPORTUNITIES IN ONLINE CONSUMER REVIEWS: THE CASE OF TRAVEL REVIEW WEBSITES
The aim of this article is to identify future research opportunities in online consumer reviews, especially for travel review websites such as TripAdvisor.com. The literature review covers the
Read More »
2011
• #Customer Satisfaction
MERGERS AND ACQUISITIONS PROCESS: THE USE OF CORPORATE CULTURE ANALYSIS
The purpose of this paper is to advance cross-cultural management during mergers and acquisitions (M&A) an issue that remains poorly understood despite a large body of literature accumulated over
Read More »
2011
• #Mergers and Acquisitions
MERGERS AND ACQUISITIONS PERFORMANCE PARADOX: THE MEDIATING ROLE OF INTEGRATION APPROACH
Based on theory and case studies, the merger literature suggests that implementation of integration approaches is important for effective post-merger integration. This hypothesis is tested with a
Read More »
2011
• #Mergers and Acquisitions
CENTRAL AMERICA MAQUILADORAS AND THEIR IMPACT ON ECONOMIC GROWTH AND EMPLOYMENT
The objective of this paper is to analyze the different perspectives of the roles played by the maquiladora in Central America as a lever of economic growth and social development in the region.
Read More »
2011
• #Developing World
THE BOUNDARIES OF FREEDOM OF THE PRESS IN SOUTH AFRICAN LAW
Our entire social system is pervaded with a myriad of issues relating to freedom of expression. A free responsible press is one of society’s greatest assets. Courts must now ensure that common law
Read More »
2011
• #Media Reporting
BUILDING ALLIANCE MANAGEMENT CAPABILITY: THE ROLE OF A FIRM’S REPERTORY OF EMBEDDED ALLIANCES AS VALUABLE EXPERIENCE
In this paper we examine which type of alliance experience matters most for developing an alliance management capability. Although experience is deemed to be an important antecedent of a firm’s
Read More »
2011
• #Collaboration
CAUSALITY OF RELATIONSHIPS BETWEEN THE DIMENSIONS OF CUSTOMER LOYALTY IN SERVICES MARKETS: EVIDENCE FROM BANKING
This study examines the causality of relationships between the dimensions of customer Loyalty in service industries, sheds light on the effects of customer Satisfaction on individual Loyalty
Read More »
2011
• #Customer Service