Going with the flow? What CSR can learn from innovation Going with the flow? What CSR can learn from innovation
Introduction Introduction Despite having attracted academic attention for more than half a century, corporate social responsibility (CSR) has remained a fuzzy concept. Its precise meaning is shaped
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11/03/2010
• #Corporate Social Responsibility
THE ENCOUNTER BETWEEN SERVICES PROVIDERS AND POOR CUSTOMERS
“Services for the poor are poor services” (Richard Titmuss) The twenty-first century has been labeled The Service Age. It seems that the traditional role of family and community in meeting
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2011
• #Social Division
EXTENDED PERFORMANCE SATISFACTION INDEX - STANDARDIZED MEASURE OF COMPANY SUCCESS OR PROSPERITY OF NATIONAL ECONOMY?
For more than 15 years, in a certain countries exists a several procedure of calculating the satisfaction index so that their comparison is possible – of course, depend on fact of standardized
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2011
• #Customer Service
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SIZE, CAPITAL STRUCTURE, FIRM PERFORMANCE AND INDUSTRY SECTOR: EMPIRICAL EVIDENCE BEFORE AND AFTER THE ECONOMIC CRISIS
Purpose: The main purpose of this paper is to investigate whether the capital structure of Greek firms is influenced by their size, different variables and the sector they are in. The study includes
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2011
• #Economic Empowerment
A METHODICAL APPROACH FOR LEAN TRANSFORMATION FOR FOOD COMPANIES
In today's competition, for businesses to survive or supply chains to succeed, they must be sufficiently capable of continuously meeting or exceeding the needs and wants of their customers and also
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2011
• #Supply Chain Management
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LEAN THINKING IN THE EUROPEAN HOTEL INDUSTRY
The aim of this study was to assess whether lean practices are applied in European hotel industry practices and whether or not their implementation contribute to efficiency and effectiveness of hotel
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2011
• #Marketing
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IT IN HELTHCARE (DENTISTRY) AS ONE OF MAIN FACTORS IN IMPROVING QUALITY OF LIFE: BALANCED SCORECARD APPROACH
The main purpose of this article is to investigate non-evident relationship between IT penetration in medical clinics and patients’ quality of life (QOL) improvement. The research was done for
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2011
• #Health and Safety
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FLEXIBILITY IN HOSPITAL BED CAPACITY PLANNING
One of the major concerns of health care management (HCM) is to optimise the health care operations processes while working within imposed constraints of the management system. One of the major
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2011
• #Health and Safety