Information Search Process and Familiarity with a Tourist Destination: Criteria for Designing Hotel Websites
The internet has become one of the main channels for the promotion and sale of services related to tourism. As a result, producers and distributors alike are keen to resolve the question as to which
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06/03/2014
• #Marketing
The Relationship Between Work-Life Balance, Emotional Labor and Affective Commitment – An Empirical Study In The Hotel Industry
Although emotional labor and work-life balance gain considerable interest in research and practice, current literature has neglected to investigate their interconnections and influence on
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06/03/2014
• #Work Life Balance
The Morality of Metaphorically wrapped Erotic Ad Packages: Scuba Diving Into Consumers’ Cognitive and Ethical Considerations Dependent Upon Their Need to Simplify
Eroticism and metaphor are frequently used in advertising. However, questions remain as to their combined cognitive and ethical effects across metaphorical variants used and dependent upon viewers’
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06/03/2014
• #Marketing
Marketplace Access As An Individual and Collective Endeavour
Contemporary calls for research suggests exploring how those who are vulnerable can improvise, navigate, solve problems and gain access to consumption related experiences. Through forty in-depth
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06/03/2014
• #Social Mobility and Equity
Conditions for Service Customization: A Configurational Perspective on Employee Adaptive Behaviors
The provision of customized products and services is a major challenge for firms in various industries. This article aims to improve understanding of workplace conditions stimulating frontline
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06/03/2014
• #Employment Standards
“Feeling Good Vs. Doing Justice”: How Donation of Time and Money Impact Happiness
This paper discusses the relationship between donation (donation of time and money) and happiness. Through a survey with a probabilistic sample from a large Brazilian city the authors found that
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06/03/2014
• #Social Benefit
A Multilevel Investigation into the Impact of Servicescapes on the Service Encounter
The majority of studies on servicescapes focus on the customer side neglecting the important impact on the employee side. Furthermore, no study has ever empirically validated the notion that service
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06/03/2014
• #Employment Standards
Linking Personality and Social Media Usage – A Fuzzy Set Approach
The overall purpose of this study is to advance the current social media literature by providing insights into the causal patterns of psychological factors underlying individuals’ social media
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06/03/2014
• #Marketing