Marketing Messaging

Article

Positive And Negative E-WoM Of Hedonic And Utilitarian Consumption

Positive (negative) electronic word-of-mouth (eWOM) is likely (unlikely) to motivate consumers’ purchase decisions. Negative information cues are stronger than positive information cues to affect Read More »

Date: 06/03/2014
Author: Hung-Pin Shih, Liang-Chih Yang, Jian-Shiun Hu, Cheng-Hsiung Chiang
Contributor: eb™ Research Team
Article

Towards A Re-Conceptualisation And Measurement Of Services Brand Identity

The paper focuses on conceptualizing and measuring brand identity in services. We develop a valid and reliable scale to measure services brand identity. The lack of a consumer-based conceptualisation Read More »

Date: 06/03/2014
Author: Vandana Pareek, Tina Harrison, Dahlia El-Manstrly
Contributor: eb™ Research Team
Article

Shopping Via Smartphones – An Investigation On Selected Drivers And Consequents Of Customers’

Online shops accessible through smartphones present retailers with the challenge to create a shopping environment that effectively complements the conventional online shop. So far, research focuses Read More »

Date: 06/03/2014
Author: Stefanie Sohn
Contributor: eb™ Research Team
Article

Effects Of Psychological Distance In Brand-Related Social Media Posts On Consumers’ Evaluation

This study examines the effects of temporal and spatial distance in negative online brand post narratives on consumers’ evaluations of brands. Drawing on construal level theory, the authors Read More »

Date: 06/03/2014
Author: Alfred Zerres, Anne-Madeleine Kranzbühler
Contributor: eb™ Research Team
Article

Evolutionary Versus Revolutionary Brand Logo Change: Higher Degrees Of Brand Logo Change Hurt Brand

Two experiments tested the effects of different degrees of brand logo change on brand recognition. Experiment 1 (N=120) tested effects of degree of logo change (original vs. small vs. substantial Read More »

Date: 06/03/2014
Author: Bo Van Grinsven, Enny Das
Contributor: eb™ Research Team
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