Customer Service

Article

Round It Up: Preference Exists For Rounded Totals (PERT)

In recent years, charitable giving has stagnated. In the US, on average individuals only donate about 2% of their annual disposable income, a level of contribution that has remained fairly constant Read More »

Date: 2018
Author: Varun Sharma, Aradhna Krishna, Zachary Estes
Contributor: eb™ Research Team
Article

A 3D Morphable Model Of Craniofacial Shape And Texture Variation

We present a fully automatic pipeline to train 3D Morphable Models (3DMMs), with contributions in pose normalisation, dense correspondence using both shape and texture information, and high quality, Read More »

Date: 12/25/2017
Author: Hang Dai, Nick Pears, William Smith, Christian Duncan
Contributor: eb™ Research Team
Article

A Study On Performance Management As A Strategic Employees And Management Perspectives

Background: Hospitality is the act of kindness in welcoming and looking after the basic needs of customers. The hospitality industry is a broad group of businesses that provide services to customers. Read More »

Date: 07/07/2023
Author: Salla Vijay KUMAR, Vinayak SHARMA
Contributor: eb™ Research Team
Article

EXTENDED PERFORMANCE SATISFACTION INDEX - STANDARDIZED MEASURE OF COMPANY SUCCESS OR PROSPERITY OF

For more than 15 years, in a certain countries exists a several procedure of calculating the satisfaction index so that their comparison is possible – of course, depend on fact of standardized Read More »

Date: 2011
Author: Tihomir Vraneševi
Contributor: eb™ Research Team
Article

CAUSALITY OF RELATIONSHIPS BETWEEN THE DIMENSIONS OF CUSTOMER LOYALTY IN SERVICES MARKETS: EVIDENCE

This study examines the causality of relationships between the dimensions of customer Loyalty in service industries, sheds light on the effects of customer Satisfaction on individual Loyalty Read More »

Date: 2011
Author: Evangelos Tsoukatos, Maria Koulentaki
Contributor: eb™ Research Team
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