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Past word of mouth (WOM) research typically finds that, if consumers share WOM with others, it tends to be consistent with actual perceptions (Berger 2014). Thus, a negative consumption experience, Read More »
In consumer research literature, voluntary simplicity is generally understood as a non-materialistic or an anti-materialistic lifestyle. Our study of Polish simplifiers stands in contrast to this Read More »
The power of video contents to “go viral” has sparked much interest in managerial and academic circles. Despite the prevalence of the “Share” function in almost all online social network Read More »
One prominent pleasure construct that plays a vital role in people’s consumption is fun. The experience of “having fun” is ubiquitous among today’s consumers, who spend considerable amounts Read More »
Donations of both time and money are critical for societal wellbeing: in 2013, the dollar estimate of the annual volunteered time in the U.S. was $167 billion and the total monetary donations were Read More »
Formally defined as discretionary business practices and contributions of corporate resources intended to improve societal well-being (Korschun, Bhattacharya, and Swain 2014); corporate social Read More »
Over the past decade, online peer review platforms have played a major role in shaping consumer choice. Eliciting and displaying online reviews has become a priority for many firms as part of their Read More »
Choosing a product changes a consumer’s attitudes toward it. Brehm (1956) classically demonstrated this by asking consumers to first rate several products, and then choose between two they had Read More »
Many product labels include numerical claims. Consumers interpret these claims in different ways, beyond their numerical value. Non-round numbers, for example, are considered more informative and Read More »
Consumers are increasingly confronted with dynamically moving stimuli in commercials, video games and virtual reality. Although the effect of physical (near vs. far) and psychological (concrete vs. Read More »