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Marketers strategically use anthropomorphism (i.e., imbuing nonhuman objects with humanlike characteristics, motivations, intentions or behaviors; Puzakova, Kwak and Rocereto 2013) as a brand Read More »
Marketing practitioners frequently rely on brand anthropomorphism (i.e., endowing brands with humanlike features (Puzakova and Kwak 2017) as an effective strategy that increases affective reactions Read More »
Public shaming is defined as informally punishing individuals who have deviated socially or morally, by informing the public about their conduct (Petley 2013). Our research focuses on individuals who Read More »
Traditionally, customization researchers have investigated whether and why consumers appreciate customization (e.g. Fiore, Lee, and Kunz 2004; Franke, Keinz, and Steger 2009). Consumers often Read More »
Rationality – originally assumed to be perfect, then to be more bounded – is the core tenet of economic theories of action. Consumer behavior provides a more nuanced picture with an entire Read More »
An unfortunate reality of online shopping is that people do not have the opportunity to touch the actual products. When choosing between different options online, people often wish that they could Read More »
Corporate Social Responsibility (CSR) literature has documented that running a pro-social campaign provides indirect benefits to companies such as higher purchase likelihood and better perceived Read More »
According to The Largest U.S. Charities, released by Forbes (Forbes 2017), more than half of the top 50 charities in the US use red, blue, or both in their logos. Despite this widespread use of red Read More »
What makes cultural products popular? Could products that literally speak to “you” be more engaging? Academics have long been interested in whether the use of second person pronouns (e.g., you, Read More »
Consumers face numerous food choices that impact the wellbeing of themselves, the environment, and society. One such issue which is starting to receive greater attention is that of food waste. Nearly Read More »