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  • 06/03/2014

    The Influence of E-WOM Characteristics on Online Repurchase Intention: The Mediating Role of Trust and Perceived Usefulness

    With the expansion of Internet as a tool for exchanging information, companies include in their websites a virtual space to share information among users. This study explores the characteristics of

    06/03/2014  •   Customer Satisfaction  
  • 06/03/2014

    The Moderating Role of Perceived Relationship Investment on the Dynamics of Identification, Satisfaction and Loyalty Towards Facebook Brand Pages

    The recent expansion of new technologies offers many opportunities for brand building. This paper adds to the extant literature by investigating the determinants of the success of brand social

    06/03/2014  •   Marketing  
  • 06/03/2014

    Experiments with Crossed Effects in Marketing Communication Research: What Do the Experimental Settings Tell Us?

    Experimental designs often are analyzed using a Repeated Measures ANOVA. Yet, this method does not suffice to describe all variance in a crossed effects experiment. Responses are generated from the

    06/03/2014  •   Marketing Messaging  
  • 06/03/2014

    Eliciting Attribute-Based Preferences From Scarce Big Datasets

    The ability to estimate attribute-based preferences of individual customers is crucial for a wide variety of marketing tasks. However, the scarcity of Big Data arrays prohibits such estimation in

    06/03/2014  •   Marketing  
  • 06/03/2014

    Visualizing Asymmetric Competition Among Over 1,000 Products Using Big Search Data

    Understanding competition is essential for every firm. Unfortunately, information on who competes with whom is scarce. Traditional research approaches such as surveys and panels are time consuming,

    06/03/2014  •   Competitiveness  
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