Information and Communication Technology (ICT) integration has significant impacts and many barriers in the 21st century education. This mixed method study aimed at analyzing teachers’ attitudes
This paper aims to emphasize the importance of ethical behaviour for delivering quality outcomes from higher education institutions, with a focus set on engineering education. Higher education
The aim of this paper is to identify whether customer satisfaction measured by means of mystery shopping in selected retail companies in the electronics and communication equipment industry and their
In this paper, we have presented the results from the research in relation to the approach toward the total management of quality in the Macedonian hotel industry. It was analyzed through the four
Different fields of science from philosophy and institutional theory to theories of management, technological development and economics explore innovative transformations – mainly in terms of