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  • 2013

    Proud to Belong or Proudly Different? Contrasting Effects of Incidental Pride on Conformity

    Pride is as an emotional response to success or achievement (Lazarus 1991; MacInnis and Patrick 2006; Mukhopadhyay and Johar 2007), in which the self is attributed as having achieved an important

    2013  •   Culture and Lifestyle  
  • 2013

    Naive or Savvy: How Credible Are Online Reviews for Credence Services?

    Online reviews allow consumers to share information about their service experiences with other consumers. Theoretically, sharing this information should reduce market information asymmetries between

    2013  •   Consumer Protection  
  • 2013

    The Content and Impact of Mobile Versus Desktop Reviews

    Although there is a growing body of research on the content and impact of word-of-mouth on consumer behavior, little is known about differences between mobile and traditional desktop reviews. Recent

    2013  •   Consumer Activism  
  • 2013

    When Do People Talk About and Why?

    People talk about things that occur over various time horizons into the past, present, and future. They talk about the television show they are currently watching, the groceries they bought

    2013  •   Opinion Polling and Statistics  
  • 2013

    Who’s Driving This Conversation? Systematic Biases in the Content of Online Consumer Discussions

    Consumers rely on online word of mouth to make consumption decisions partly because they believe the information provided helps them make better-informed decisions. However, participants in online

    2013  •   Disinformation  
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