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  • 2013

    Too Tired to Choose It: Shifting Preference of To Do or To Have While Seeking Happiness

    Some people endeavor to attain happiness whatever they are doing. They might pursue happiness even while choosing a simple stuff. Can seeking happiness change individuals’ buying habits? Which

    2013  •   Ethical Lifestyle  
  • 2013

    The Role of Power Distance in Influencing Non-Loyalty Status Customers’ Satisfaction

    Loyalty programs are increasingly being preferred by businesses as a tool to increase customer retention (Dreze and Nunes 2009). We explore how power distance belief – the extent to which hierarchy

    2013  •   Customer Satisfaction  
  • 2013

    Framing the Game: How Positioning Brands in Competition Can Be Strategically Used to Increase Brand Value

    A prominent narrative in contemporary consumer culture is one in which “category killer” brands like Amazon, Starbucks, Home Depot, and Wal-Mart are forcing mom and pop independent bookstores,

    2013  •   Consumer Activism  
  • 2013

    Brand Consensus and Multivocality: Disentangling the Effects of the Brand, the Consumer, and the Consumer-Brand Relationship on Brand Meaning

    Branding research and practice offer two contrasting perspectives on how much control managers have over brand meaning (Allen, Fournier, & Miller, 2008). The most established tradition positions

    2013  •   Corporate Image  
  • 2013

    The Freedom Bias: Empirical Evidence for a Neglected Tariff-Choice Anomaly

    Due to an increasing convergence in quality, providers of electronic services (e.g., telecommunication and internet services) are relatively limited in their possibilities to differentiate from each

    2013  •   Customer Protection  
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