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  • 06/03/2014

    Negative Emotions and Pro-Social Persuasion: The Role of Anxiety Toward Death in Charities’ Campaigns Success

    This paper is intended to enlighten one of the mechanisms which underlie the efficiency of shocking charities’ campaigns. Through the “death anxiety” concept, we especially focus on the

    06/03/2014  •   Awareness  
  • 06/03/2014

    Formation of Expectations for Online MBA Units and its Impact on Satisfaction

    Interest in online MBAs has grown rapidly over the past decade. We seek to explore student expectations as a driver of student satisfaction, in the context of online MBA learning. Following

    06/03/2014  •   Customer Satisfaction  
  • 06/03/2014

    Time of Submission: An Indicator of Procrastination and a Correlate of Performance on Undergraduate Marketing Assignments

    Research that relates academic procrastination to student performance relies on self-completed questionnaires. This study seeks to identify an immediate, non-intrusive indicator (based on actual

    06/03/2014  •   Education and Training  
  • 06/03/2014

    What do Students Really Think? Understanding Postgraduate Students’ Perceptions of Service Quality

    This paper explores the components of Service Quality in HE from the Business School Postgraduate student perspective. A six-dimensional scale measuring Service Quality is developed based on focus

    06/03/2014  •   Customer Satisfaction  
  • 06/03/2014

    Improvisation for Fast-Paced Product Innovation: the Moderating Role of Team Expertise

    Fast new product development (NPD) is a top priority in rapidly changing markets. Improvisation, a form of unplanned action in which composition and execution converge in time, has emerged as a

    06/03/2014  •   Research and Development  
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