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  • 2018

    All We Need is Love: Examining Differences in Time and Money Donations between Dyads and Individuals

    Donations of both time and money are critical for societal wellbeing: in 2013, the dollar estimate of the annual volunteered time in the U.S. was $167 billion and the total monetary donations were

    2018  •   Philanthropy  
  • 2018

    Does It Pay to Be Virtuous? Examining Whether and Why Firms Benefit From Their CSR Initiatives

    Formally defined as discretionary business practices and contributions of corporate resources intended to improve societal well-being (Korschun, Bhattacharya, and Swain 2014); corporate social

    2018  •   CSR Practice  
  • 2018

    When Novices have more Influence than Experts: Empirical Evidence from Online Peer Reviews

    Over the past decade, online peer review platforms have played a major role in shaping consumer choice. Eliciting and displaying online reviews has become a priority for many firms as part of their

    2018  •   Consumer Protection  
  • 2018

    Spreading of Alternatives Without a Perception of Choice

    Choosing a product changes a consumer’s attitudes toward it. Brehm (1956) classically demonstrated this by asking consumers to first rate several products, and then choose between two they had

    2018  •   Customer Satisfaction  
  • 2018

    More than Just a Number: The Negative Effect of 100% Claims

    Many product labels include numerical claims. Consumers interpret these claims in different ways, beyond their numerical value. Non-round numbers, for example, are considered more informative and

    2018  •   Product Labeling  
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