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  • 2018

    Surprise! The Positive Impact of Uncertainty on the Evaluation of Experiential Purchases

    Most people, most of the time, would prefer to have more information rather than less. Information generally leads to better decisions and hence greater utility (Stigler 1961). When individuals

    2018  •   Marketing Messaging  
  • 2018

    Understanding the Framing of Recommendations

    Consumers receive product recommendations on a daily basis. Whereas prior research mostly focused on how to improve the accuracy of recommendations (e.g., Bodapati, 2008; Swaminathan, 2003), research

    2018  •   Customer Satisfaction  
  • 2018

    Major or Minor: When Foreign Language Increases versus Decreases Cheating

    The world is witnessing dishonesty of all magnitudes, from minor shoplifting to astounding financial traps, from embellishing dating profiles to faking identities. Given the prevalence of dishonesty,

    2018  •   Ethnic and Cultural Diversity  
  • 2018

    I, Me, Mine: The Effect of the Explicitness of Self-Anchoring on Consumer Evaluations

    While research on the formation of consumer attitudes often focuses on the evaluation of product and service attributes, Gawronski, Bodenhausen & Becker (2007) suggest the self-concept is possibly

    2018  •   Marketing  
  • 2018

    How Do Platform-Based Networks Shape Systemic Value Creation through Experiences?

    Understanding how to create valuable experiences for consumers and firms has been a priority for marketing researchers and practitioners (Lemon and Verhoef, 2016) as experiences are increasingly

    2018  •   Marketing  
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