Understanding The Ethical Consumer: Employing A Frame Of Bounded Rationality
This thesis is about ethical consumers. In some business circles ethical consumers are treated simply as one kind of consumer in a market society where a niche can be created to satisfy every Read More »
The Impact Of Innovation Capability And Customer Experience On Reputation And Loyalty
This research employs complexity theory to understand the effect of innovation capability and customer experience on reputation and loyalty. In addition, it aims to investigate the contribution of Read More »
Author: Pantea Foroudi, Zhongqi Jin, Suraksha Gupta, T.C Melewar, Mohammad Mahdi Foroudi
Contributor: eb™ Research Team
CSR Image And Customer Satisfaction: The Mediating Role Of Customer Trust And Customer Loyalty
Purpose: This study aims to examine the impact of Corporate Social Responsibility (CSR) image on customer satisfaction in the context of the banking sector of Pakistan. Further, the intervening role Read More »
Author: Saira Irfan, Iram Iqbal, Sumaira Iqbal, Fatima Bashir
Contributor: eb™ Research Team
Handcrafted Gold Jewelry. Neater Production
The purpose of this article is to present the aspects and / or impacts of the gold jewelry production through an inquiry and bibliographic review of the production processes in Colombian artisan Read More »
Author: Laura Lucía Landazábal Sanmiguel, Alejandra Rodríguez Acuña, Juliana Meneses Santa, María Camila Restrepo Pedrosa
Contributor: eb™ Research Team
Learning And Unlearning From Disasters: An Analysis Of The Virginia Tech, USA Shooting And The Lion
Aim: The aim of this paper is to explore whether and how far organisations learn from failures. Methods: The paper reviews the current literature about organisational learning and theories of Read More »
Author: Bianca Shmidt , Sara Hadleigh-Dunn , Ashraf Labib
Contributor: eb™ Research Team