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    TRANSFORMING AFTER-SALES SERVICE TO THE CUSTOMER SUPPORT SYSTEM (CSS): THE CONTINGENCY THEORY PERSPECTIVE

    Since the concept of "supply chain management" has been raised in the 19th century, many of the related discussion mainly focus on the manufacturing-based industry. In 1988, Vandermerwe and Rada

    2011  •   Supply Chain Management  
  • 2011

    MARKETING AND SALES CONFLICT: ANTECEDENTS AND CONSEQUENCES

    This is a summary of a dissertation which focuses on the relationships between the Marketing and Sales departments, exploring specific organizational and functional factors as sources of

    2011  •   Marketing  
  • 2011

    MONEY LAUNDERING POLICIES IN THE GREEK BANKING SECTOR AND PERSPECTIVES RELATED TO AN EFFECTIVE CONFRONTATION FRAMEWORK

    This paper analyses the money laundering policies in the Greek Banking Sector. It identifies and scrutinizes the causes that led to the implementation of policies against money laundering and it

    2011  •   Corruption  
  • 2011

    DETERMINANTS OF EARLY RETIREMENT IN THE EUROPEAN UNION

    Early retirement is a phenomenon which has been studied in some depth in the last three decades. However, the literature has not studied adequately the variables that relate to the desired age of

    2011  •   Living Standards  
  • 2011

    SOCIAL MEDIA MARKETING AS AN ENTREPRENEURIAL LEARNING PROCESS

    The purpose for this paper is to explore social media marketing from the perspective of entrepreneurial learning. The theoretical basis consists of contributions from the fields of organisational

    2011  •   Marketing  
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