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  • 06/03/2014

    Antecedent and Consequences of Positive Word of Mouth From wOM Sender’s Perspective: A Conceptual Framework in the Services Context

    This paper outlines a conceptual framework of the antecedent and consequences of offline positive word of mouth (P-WOM) from the WOM sender’s perspective, as the effect of WOM on WOM’s sender is

    06/03/2014  •   Customer Satisfaction  
  • 06/03/2014

    Should Charities Touch the Heart or the Mind? The Impact of People’s Self-Monitoring

    This research extents our understanding of the relationship between self-monitoring and the effectiveness of emotional versus informational advertisements. More specifically, this relationship is

    06/03/2014  •   Marketing Messaging  
  • 06/03/2014

    The Weight of Product Attributes on Longitudinal Satisfaction for New and Long-Term Consumers

    Research on longitudinal satisfaction demonstrates that the weight of product attributes on satisfaction shift over time. However, existing literature lacks an understanding of the intervening

    06/03/2014  •   Customer Satisfaction  
  • 06/03/2014

    Session Third Party Reviews, Hedonic Evaluation and Price Premium. Are All Consumers Alike?

    We analyse the different effects that TPRs have on consumers’ hedonic evaluation of wines and the willingness to pay a higher price above their common price range. Through a wine tasting

    06/03/2014  •   Marketing  
  • 06/03/2014

    The Role of I and D-Curiosity to Start Smoking and its Consequences

    Curiosity plays an important role in smoking initiation. The present paper demonstrates that individuals can be I-curious (interest-driven) to start smoking and/or D-curious (deprivation-driven) to

    06/03/2014  •   Public Health  
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