“Feeling Good Vs. Doing Justice”: How Donation Of Time And Money Impact Happiness
This paper discusses the relationship between donation (donation of time and money) and happiness. Through a survey with a probabilistic sample from a large Brazilian city the authors found that Read More »
Author: Walter Nique, Verner Luis Antoni, Kenny Basso
Contributor: eb™ Research Team
A Multilevel Investigation Into The Impact Of Servicescapes On The Service Encounter
The majority of studies on servicescapes focus on the customer side neglecting the important impact on the employee side. Furthermore, no study has ever empirically validated the notion that service Read More »
Author: Kalipso Karantinou, Spiros Gounaris, Kostas Kaminakis
Contributor: eb™ Research Team
Linking Personality And Social Media Usage – A Fuzzy Set Approach
The overall purpose of this study is to advance the current social media literature by providing insights into the causal patterns of psychological factors underlying individuals’ social media Read More »
Contextual Factors And The Goal Orientations Of Service Employees: The Role Of Marketing Controls
Past research has identified several personal characteristics with an influence on goal orientations. However, the contextual variables that influence employees’ goal orientations remain Read More »
Author: Carlos M. P. Sousa, Filipe Coelho, Luiza Rodrigues
Contributor: eb™ Research Team
Knowledge Creation Dynamics In Online Consumer Communities
Online consumer communities contain vast amounts of consumer knowledge, which, activated by individual needs, becomes a collective good at the disposal of the community. Drawing from literature on Read More »