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    EXTENDED PERFORMANCE SATISFACTION INDEX - STANDARDIZED MEASURE OF COMPANY SUCCESS OR PROSPERITY OF NATIONAL ECONOMY?

    For more than 15 years, in a certain countries exists a several procedure of calculating the satisfaction index so that their comparison is possible – of course, depend on fact of standardized

    2011  •   Customer Service  
  • 2011

    SIZE, CAPITAL STRUCTURE, FIRM PERFORMANCE AND INDUSTRY SECTOR: EMPIRICAL EVIDENCE BEFORE AND AFTER THE ECONOMIC CRISIS

    Purpose: The main purpose of this paper is to investigate whether the capital structure of Greek firms is influenced by their size, different variables and the sector they are in. The study includes

    2011  •   Economic Empowerment  
  • 2011

    A METHODICAL APPROACH FOR LEAN TRANSFORMATION FOR FOOD COMPANIES

    In today's competition, for businesses to survive or supply chains to succeed, they must be sufficiently capable of continuously meeting or exceeding the needs and wants of their customers and also

    2011  •   Supply Chain Management  
  • 2011

    LEAN THINKING IN THE EUROPEAN HOTEL INDUSTRY

    The aim of this study was to assess whether lean practices are applied in European hotel industry practices and whether or not their implementation contribute to efficiency and effectiveness of hotel

    2011  •   Marketing  
  • 2011

    IT IN HELTHCARE (DENTISTRY) AS ONE OF MAIN FACTORS IN IMPROVING QUALITY OF LIFE: BALANCED SCORECARD APPROACH

    The main purpose of this article is to investigate non-evident relationship between IT penetration in medical clinics and patients’ quality of life (QOL) improvement. The research was done for

    2011  •   Health and Safety  
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