KNOWLEDGE SHARING AND BEHAVIOUR FACTORS FOR THE CAPACITY BUILDING OF SMALL AND MEDIUM ENTERPRISES (SMEs)

The study aims to investigate the relationship between behaviour factors and the resultant knowledge sharing to capacitate SMEs. The study was quantitative and used a cross-sectional survey design. Questionnaire was administered to 200 senior personnel of SMEs in South Africa. Findings show that there is a significant relationship between self-learning knowledge sharing and the selected behaviour factors such as facilitation, conduct and ability. The study recommends managers and owners to instil and encourage self-learning among employees and to cultivate a knowledge sharing culture to ensure sustainability in SMEs.